Responsible Gaming at hezy — Keep the Fun Within Limits
Gaming should always be a source of fun, not stress. hezy is committed to ensuring the well-being and mindful gaming experience of every user in Bangladesh. We believe that conscious and controlled gaming habits are what bring genuine enjoyment in the long run.
Tools to Keep Yourself Safe
Hezy gives you the freedom to manage your gaming experience on your own terms.
Set Time Limits
Decide in advance how much time you want to spend gaming each day or week. From hezy's account settings, you can easily set daily, weekly, or monthly session limits. Once the set time is up, the platform will automatically notify you and end your session if needed. This feature is especially helpful for those who find themselves gaming for long stretches without realizing it. Sticking to time limits also makes it easier to fulfill your other daily responsibilities.
Deposit & Spending Limits
Take control of how much you spend on gaming — it's the most important aspect of responsible gaming. On hezy, you can set daily, weekly, and monthly deposit limits that, once set, cannot be increased before a specified period. Financial limits reduce the risk of going over your budget and prevent a negative impact on your family. A brief summary of your monthly gaming spending is available on your account dashboard. Remember, gaming is just a form of entertainment — it is not a source of income.
Self-Exclusion & Cooldown
Sometimes taking a break is the wisest thing to do. On hezy, you can voluntarily pause your account for anywhere from 24 hours up to 6 months. During the break, you will not be able to log in, and you will not receive any advertisements or promotional messages. Use this time to spend with family and friends or focus on a new hobby. Before rejoining after the break period ends, you'll have the option to complete a brief awareness quiz.
Gaming History & Analytics
Understanding your own gaming behavior is the first step toward responsible play. On your hezy account dashboard, you can view your complete gaming history, win/loss records, and spending details at any time. Monthly reports make it easy to see where your gaming habits are heading. If any unusual patterns are detected, the system will automatically alert you. Making data-driven decisions will help you maintain healthy gaming habits.
When Should You Be Cautious?
If the following signs appear, it's time to reassess your gaming habits.
Spending Beyond Budget
If you find yourself spending more than your set budget on gaming or feeling a recurring urge to keep playing to recover losses, these are warning signs. In such situations, set a deposit limit immediately and speak with the support team if needed.
Impact on Mood & Relationships
Trying to hide gaming losses, growing distant from family or friends, or feeling restless when you can't play — these are clear signs of excessive gaming dependency. In such situations, use the self-exclusion feature and have an open conversation with a loved one.
Neglecting Daily Responsibilities
Regularly check whether gaming is interfering with your work, studies, or family responsibilities. Gaming should never top your list of life priorities. Take timely breaks and keep gaming strictly limited to leisure and entertainment.
Seeking Help Is a Sign of Strength
If you feel gaming is becoming difficult to control, seeking help is not a sign of weakness — it takes courage. hezy's support team is available 24/7 and can provide guidance toward professional counseling services if needed. Remember, your well-being is our top priority.
General FAQ
Have more questions? We're here to help
Visit our FAQ page to learn more about responsible gaming. hezy is always with you for a healthy and enjoyable gaming experience.