Hezy Privacy Policy — How Your Information Is Kept Secure

When creating an account at hezy, your name, email address, mobile number, and date of birth are collected. Information from a national ID card or passport may also be required for identity verification. Mobile banking account details such as bKash, Nagad, or Rocket may be collected to facilitate financial transactions. We also automatically collect technical information about your device type, IP address, and browsing behavior. All of this information is used solely to improve the platform's services and ensure the security of your account. We will never sell your personal information to third parties under any circumstances.

The information collected is primarily used to manage your account, verify your identity, and ensure secure transactions. hezy may use this information to personalize your gaming experience and inform you of relevant offers or updates. Data is also analyzed to prevent fraudulent activity and to comply with responsible gaming policies. Specific information may be provided to regulatory authorities as required to meet legal obligations. Our technology partners can access limited information solely for the purpose of providing services and are bound by strict confidentiality agreements. Your consent will be obtained before using your information for marketing purposes.

Cookies and similar technologies are used on the hezy website and app to enhance your experience. Session cookies help keep you logged in and remember your preferences. Performance cookies help us understand which parts of the site are used most, so we can further improve our services. You can control or disable cookies from your browser settings, though this may limit some features. We will ask for your permission before using any cookies other than essential ones.

Hezy uses industry-standard encryption technology to keep your personal information secure. All data transmissions are protected by SSL/TLS technology, which prevents data theft and unauthorized access. Information stored on servers is secured using advanced encryption methods, and regular security audits are conducted. Two-Factor Authentication is available for account access, which we strongly encourage. If any suspicious activity is detected, you will be notified immediately and the necessary steps will be taken. In the event of a security breach, we will inform you as quickly as possible in accordance with our legal obligations.

As a hezy user, you can request to access, correct, or delete your personal information. From your account settings, you can opt out of marketing communications and change your data processing preferences. If you request to close your account, your information will be deleted within a specified period beyond what is required by legal and regulatory obligations. Contact our support team to obtain a copy of your data or to learn more about how it is used. We are always ready to respond to any privacy-related complaints or concerns, and our goal is to reply within 72 hours.

Hezy may update this privacy policy from time to time, particularly in response to legal changes or the introduction of new services. If any significant changes are made, you will be notified in advance by email or app notification. The effective date of any updated policy will always be stated at the top of this page. Continuing to use the platform after a new policy takes effect will be considered acceptance of the updated terms. You are advised to review this page before any changes take effect.